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Catch’s business hours are 9am to 6pm ET, Monday through Friday excluding federal holidays.

Phone

We are available by phone from 9am to 6pm ET, Monday through Friday at 833-309-0500 (TTY 711).

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Send us a note at [email protected]. We aim to respond within one business day.

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Catch Support is available from 9am to 6pm ET, Monday through Friday excluding federal holidays.

[email protected]
833-309-0500 (TTY 711)
© 2025 Catch
This website is operated by Catch Financial, LLC. (“Catch”); Catch Money, LLC (“Catch Money”); and Catch Insurance, LLC (“Catch Insurance”). See licenses.
Banking
Catch Money is a financial technology company and is not a bank. Banking services provided by TransPecos Banks, SSB, Member FDIC. Accounts are eligible for pass-through deposit insurance only to the extent pass-through insurance is permitted by the rules and regulations of the FDIC, and if the requirements for pass-through insurance are satisfied. There may be a risk that pass-through deposit insurance is not available because conditions have not been satisfied. In such cases, funds may not be fully insured in the event the insured depository institution where the funds have been deposited were to fail.
Health Insurance
Attention: This website is operated by Catch Insurance and is not the Health Insurance Marketplace® website. In offering this website, Catch Insurance is required to comply with all applicable federal law, including the standards established under 45 CFR §§155.220(c) and (d) and standards established under 45 CFR §155.260 to protect the privacy and security of personally identifiable information. This website may not support enrollment in all Qualified Health Plans (QHPs) being offered in your state through the Health Insurance Marketplace® website. For enrollment support in all available QHP options in your state, go to the Health Insurance Marketplace® website at HealthCare.gov.
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